Reviews
1 Customer Reviews
Review from Jame A
3 stars12/06/2022
Staff: The receptionists were great. When I called with questions, they returned my calls promptly. Latessa was awesome! She did a great job with the Obituary as well as with communication. The employee who I worked with, Dawn, is the sole reason I gave three stars. She came across as someone who doesn't care and is all about money versus treating people with honesty, respect, and integrity. She’s very insensitive and her non verbals are unprofessional. Services: The services exceeded my expectation. The staff were nice and everything turned out great. They had everything set up beautifully. Pricing: As a tip, make sure you're getting what you're paying for. The online information and the information that is printed out on paper are not the same so I had to bring that to their attention. They honored the prices that were online and fixed the charges but who has time for that when you're going through a difficult time? Overall: I wish I would've went somewhere else because they just added to my stress
Walker Funeral Home Response
12/06/2022
I am sorry we failed to meet your expectations. I am a funeral director because I want to help grieving families find inner peace. I know it isn't easy to lose someone, as I experienced the loss of my father. I appreciate you bringing this to my attention and allowing me the opportunity to rectify the issues. Please get in touch with me so I can arrange to meet you. My goal is to help families by providing excellent services at the best value. Please allow me to make this right.Herb Walker **************************************************
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