Lawyers
Schuerger Law GroupThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
CONSTANT Phone calls leaving messages literally for a couple of yrs. I looked up their number and they collect debt. I have had NO debt for over 25 yrs and Owe no one and never have . These harassing calls need to stop as they obviously have the wrong phone number.Business response
09/06/2024
We are in receipt of the complaint filed with the BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with the BBB, but we are marking the phone number we have on file(xxx-xxx-2975) as Do Not Call. The complainant should feel free to contact our office at ************* if they would like to discuss their concerns.Initial Complaint
07/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company keeps calling me with robo calls about a debt. I only have had my number for a few weeks and don’t owe any past due debts.Business response
07/24/2024
We are in receipt of the complaint filed with the BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with the BBB, but we are marking phone number ###-###-#### as Do Not Call. The complainant should feel free to contact our office at ###-###-#### if they would like to discuss their concerns.Initial Complaint
06/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Harassing robocalls for over a year. You have the wrong number. Please add this number to your do not call list and remove it from your database.Business response
06/04/2024
I have reviewed the complaint submitted by **** ***** and found the calls associated with phone number XXX-XXX-****. I have had that phone number marked as Do Not Call and apologize for any inconvenience this might have caused.Initial Complaint
04/30/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I would like the phone calls to stop. I received a voicemail at my work and that is unacceptable.Business response
04/30/2024
We are in receipt of the complaint filed with the BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with the BBB, but we are marking the phone numbers we have on file as Do Not Call. The complainant should feel free to contact our office at ###-###-#### if they would like to discuss their concerns.Initial Complaint
03/14/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
They keep harassing my workplace and calling nonstop. This is disrupting my work environment and I do not want them calling my workplace.Business response
03/15/2024
We are in receipt of the complaint filed with the BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with the BBB, but we are marking the phone number (###-###-####) as Do Not Call. The complainant should feel free to contact our office at ###-###-#### if they would like to discuss their concerns.Customer response
03/18/2024
I would also like ###-###-####, ###-###-####, and ###-###-#### to be added to their Do Not Call list.
Regards,
****** *******Business response
03/20/2024
3.20.24 CJM received call business stating they do not have the following numbers in their database, therefore they cannot place numbers they do not have on a Do Not Call list: ###-###-####, ###-###-####, and ###-###-####. The business also shared that the consumer can contact their office at ###-###-#### to discuss concerns.Initial Complaint
02/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am being harassed by this company. They are calling me constantly and I would like it to stop. I do not have any open debt. I do not have any business with this company. Remove my number from your call lists now!Business response
02/05/2024
We are in receipt of the complaint filed with BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with BBB, but we are marking the phone number called as Do Not Call. The complaint should feel free to contact our office at ###-###-#### if they would like to discuss their concerns.Customer response
02/14/2024
I accept the business's response to resolve this complaint.
Regards,
****** *******Initial Complaint
01/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
my problem with this company is, they keep calling, and sending me a letter, they said i have to pay them $1,300 about a hospital pill, its a complete lie, Iam a disabled Veteran, and the Va Pay for all of my health care needs, this is a Scamming company and need them to Never contact me Again. ThanksBusiness response
01/18/2024
We are in receipt of the complaint filed with BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with BBB, but we are marking the phone number called as Do Not Call.Initial Complaint
11/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I keep receiving phone calls from Schueger Law Group to collect a debt that I do not owe. I have no outstanding debts and have zero affiliation with this company. I would like my phone number to be placed on the do not call list and I request that Schueger Law Group stop calling me.Business response
11/13/2023
We are in receipt of the complaint filed with BBB, complaint ID#********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with BBB, but we are marking the phone number called as Do Not Call. Please contact our office at ###-###-#### if you would like to discuss your concerns.Initial Complaint
11/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I have been receiving robo calls from this law firm at unsettling times of the night (after 7pm). I have no business affiliates or have any debt that is owed. The calls have been non stop for the past two weeks. I am also on the do not call list and not sure how they received my information. I want the calls to stop and remove my phone number off their list.Business response
11/07/2023
We are in receipt of the complaint filed with BBB, complaint ID# ********, the complainant is not a client or customer of our law firm. We are unable to discuss this matter with BBB, but we are marking the phone number called as Do Not Call. Please contact our office at ###-###-#### so that we can discuss your concerns.Customer response
11/15/2023
I accept the business's response to resolve this complaint and add my number to the Do Not Call List for their business.
Regards,
****** ******Initial Complaint
09/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company contacted my workplace asking for me specifically. I have no idea what for, but after reading reviews it appears they deal with debt collection. I have no debt to be collected and my student loans are paid in full. It is incredibly unsettling that they have contacted my workplace. Please do not continue to harass myself or my workplace.Business response
09/26/2023
I have reviewed the complaint submitted by ******* ********** and found the call associated with phone number XXX-XXX-****. I have had that phone number marked as Do Not Call and apologize for any inconvenience this might have caused. If she has any other concerns, I encourage her to contact our office at ###-###-####.Customer response
09/26/2023
I accept the business's response to resolve this complaint.
Regards,
******* **********
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Contact Information
Customer Complaints Summary
46 total complaints in the last 3 years.
5 complaints closed in the last 12 months.
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