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          Schuerger Law Group

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            03/16/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I owe the attorney of general $1100 for student loans. But the ohio of attorney og general offset my states for the last 6 years this company has called my job and called my phone saying if i dont pay that they will garnish my wages. I never received a court hearing or any paper work from ohio attorney general stating anything about a summon. Im very upset this company harassed and threatened me to pay a loan that ive been paying on. I would love to see paperwork from the ohio attorney so i can understand and be clear on why now am i getting called from this company about my loan.

            Business response

            03/16/2022

            I have reviewed the complaint filed by Ms. ****, the notes on the account and the call associated with the account.  Ms. **** did speak to Mr. ****** after her initial conversation with Mr. ****** and was able to establish a payment plan.  I apologize if Ms. **** thought she was treated rudely, and if she has any questions about her account, I encourage her to Call Mr. ****** at ###-###-####. 

          • Initial Complaint

            03/15/2022

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I got a call today from ********** which according to Google is linked to this business. This company was trying to get me to give out my wife's personal information and verify her information for her which is HIGHLY illegal without her consent. In turn accused me of lying to them on the phone when I talked to them because I told them I am not my wife and MY cell phone was not her phone number. I told them multiple times to not call me again.

            Business response

            03/16/2022


            I have reviewed the complaint filed by Mr. ******, the notes and the call associated with this account.  Our office was attempting to reach Mr. ****** wife, or leave a message for her.  Mr. ****** informed our representative that he did not want any more phone calls to his number.  I have marked his phone number as Do Not Call and apologize for any inconvenience this might have caused Mr. ******. 

            Customer response

            03/16/2022

            I accept the business's response to resolve this complaint. 

            Regards,

            ***** ******

          • Initial Complaint

            03/03/2022

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I've received many phone calls from the Schueger Law Group regarding an attempt to collect a debt I do not owe. I have no affiliation with this company and have no outstanding debts to anyone. I am on the do not call list and request that Schueger Law Group Stop calling me. (###-###-####)

            Business response

            03/04/2022


            I have reviewed the complaint, the notes and calls associated with this account.  After review, I have had the phone number ###-###-#### marked as Do Not Call.  I apologize for any inconvenience that this might have caused Mr. ******, and if he has any concerns, please feel free to contact our office at ###-###-####.

            Customer response

            03/04/2022

            I accept the business's response to resolve this complaint. 

            Regards,

            ***** ******

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 16

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          1001 Kingsmill Pkwy., Ste. 100

          Columbus, OH 43229-1129

          Get Directions
          Visit Website
          (614) 824-5731

          Customer Complaints Summary

          46 total complaints in the last 3 years.

          5 complaints closed in the last 12 months.

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