Reviews

Well, I've built many computers over the years, always getting everything from here, but after 16 years, I won't step foot into that place. The overweight bald store manager who's cheap blue suit was covered in ******** was as rude as could be, and it wasn't the first time I've had to call corporate about that guy and have them step in to make a deal right. I drove over two hours after I got confirmation from the Web chat customer service **** over trade in values for two cards. I then scheduled and appointment to have them evaluated and made the drive down. Showed up 5 minutes before my appointment time, and signed in on the tablet like the sign instructed and sat down. I then proceeded to watch one by one people come right in from the front door get in line and get taken care of while they ignored the check and appointment list. At one point an employee even told incoming customers to not bother checking in and just get in line. After almost 30 minutes past my appointment window I finally got the attention of someone and got called up. The employee then told me as long as the cards tested fine, I'd get x value for one, and x value for the other. I then showed him the page with the values and the chat where I was told those were the values, and what he provided were off by several hundred, he got the dandruff covered store manager who said I don't care what corporate told you, this is all I'll give you. If you have a problem call them. I was just there this past weekend and spent over $1000 on a new CPU and motherboard (9800x3d). I will promptly be returning everything from that purchase. They've lost a ************************************************** customer service, their bait and switch policy on the *** trade in, and the store manager who should have been fired ages ago.

This is a poll I started for them. They need to live up to what they claim to be or advertise themselves differently. ****************************

I have reached out to this business on numerous occasions including mailing them a sample of their mailer back requesting that they remove an individual's name attached to our residential address. This person has never lived at this residence and we don't want to receive his mail. What does it take to remove him!****** ***** ***************************************************************

Good morning Mr. *******, To begin, I want to express how highly angry, disappointed, and excessively stressed out about our experiences at your Micro Center at **** ** **** **** ******** ** *****. As of now, Saturday 6/1/24, I still have not heard from the district manager as requested or anyone from Micro Center regarding our experience. I've been patient and allowed more than 3 business days, on top of the weekend and holiday. This had been a horrible experience on so many levels. My family has spent 9 hours driving, the gas used to drive there and back, and 8 hours waiting in the store only to be practically laughed at for wanting which we paid $3,252.77 for. I work in customer service and understand innocent mistakes happen; however, this was done intentionally. This wasn't just an accident but a horrible disaster. The company I work for owns up when we make a mistake, obviously Micro Center believes they are perfect and never do anything wrong. Your company is a joke! I look forward to hearing from your and your company very soon with an acceptable resolution. ******* H