Reviews

I was apart of the Kolici vs Montway class action lawsuit. They sent me the claim form during Christmas and New Years of 2022. I was confused why it took so long in the first place so I emailed the administrator for the forms to me sent to me again. I received the forms the day before the settlement deadline, mailed the forms the very next day. I took pictures of the letter, the postage dates on the envelope, and wrote them a letter explaining that there was no way for me to get the forms in on time due to them mailing them between Christmas and New Years Day. I still havent heard anything back from the Settlement Administration or the Attorney in this case. Should I contact the bar association?

I have been dealing with the "Kia ****** Class Settlement" team for several months and as I go further in the process I am feeling as if I'm being "gamed". Essentially, you submit paperwork and corroborating information outlining that you paid money for a repair that was subsequently classified as a recall. I've submitted paperwork to them three times only for them to come back a month later and ask for the same paperwork. This time, they were looking for a "detailed invoice" ..which Ive submitted several times now. With the second submission they requested I provide contact information from the qualified Kia ********** I worked with in the event they need more in depth information. You would think instead of sending me yet another letter stating they need this information, they would have already attempted to reach out to the Kia ********** if the invoice I provided wasn't sufficient. I Asked them this same question and they indicated that they had not reached out.To me, this seem like they are guessing by sending letters asking you to fulfill a request within a specific timeframe ( 30 days) over and over again, they hope that many of us who have already been approved to receive reimbursement will overlook the mailer, miss the deadline and therefore forfeit reimbursement.Tactics like this are not only underhanded but make the consumer mistrust legitimate businesses. This type of practice has to stop.

If I could give negative stars, I would. This process has been a NIGHTMARE. First I was required to pay all the expenses up front due to a recall that *** did not fix after the FIRST blown motor. The 3rd blown motor leaves me stranded almost 813 miles from my home. **************** is a joke, I have yet to find a representative after 300 calls that has any knowledge on what is going on. I sent receipts, multiple times and they kept denying. They have denied reimbursement of the tow bill because the receipt they received from *** was inadequate. Since it has been 8 months out of my pocket, I stopped fighting with them for the extra $1K+ and accepted the partial payment. 2 months later, still nothing. I called and as usual sat on hold to only have the uneducated representative read a script to me that it will be ANOTHER 14 weeks. This company should NEVER be allowed to manage any type of class settlement. Crooks and thieves.