Reviews
3 Customer Reviews
Review from john g
5 stars10/26/2023
Very good company. They walk with you for every step in the project and even fill out ins forms. They are on time and I had 7 workers on my roof. I can not single out any individual for great work.... they were one big team from sales to post roof. They are a big company and have many teams of workers. My roofing team led by Shaq were professionals working with hammers, nails and shovels. Not knowing any other roofing team.... I would advise you to ask for Shaq, you can't go wrong.
Monarch Roofing Response
10/30/2023
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team, led by Shaq. We take pride in providing top-notch service and a seamless process for our customers. Your kind words are truly appreciated!Review from Theresa H
1 star06/07/2022
I moved in a condo ****, 2021 my children bought for me. Everything was brand new. ****** ***** ******** **** ****** *** Surfside Beach SC takes care of the HOA for this community. HOA hired Monarch Roofing, **** ******** ****** Myrtle Beach SC. to repair the roof on all of the building. Unfortunately the HOA did not do any research on this company Monarch Roofing or didn't care to save money.
Monarch Roofing used my baloney as a dumpster breaking a patio umbrella and damaging two other umbrellas. They put a tarp over my three open umbrellas and threw 20 -30 plus pounds of old roofing on top of my umbrellas with gutters, rusty nails, paper and empty water bottles. Turned my new wicker patio furniture on its side and put a glass table on top,
This company destroyed my balcony. I HAVE PICTURES.. I was not notified by the HOA, ****** ******** to REMOVE anything from my baloney. Monarch Roofers at the same time changed my three skylights. Opening and shutting the skylights as a door by doing this let dirt roofing grime bugs into my condo making a mess. Both HOA and Monarch Roofers refuse to take responsibly for the damage that was caused. HOA position is Monarch Roofers caused the damage so they refuse to pay for the damage.. Monarch Roofers refuses to pay for the damage because they said the HOA should have told me to remove my patio furniture
Now I'm caught between two companies who will not take responsible for the damages to my baloney or inside of my condo.
People do researchReview from De G
5 stars05/27/2022
Prompt and professional service from beginning to end of project. Very pleased with replacement of roof and have referred to others.
Customer Review Rating
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