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          Business Profile

          Retail Sportswear

          Endo Athletics

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Retail Sportswear.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/21/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Paid SGD173.26 on 13/Jun/24 SG time for a Super Saiyan Gi from ENDO Athletics. No order confirmation, nor delivery, or reply from messages to the business. Online search have revealed that this is a common practice for this business and they have been doing it for years.

          • Initial Complaint

            09/28/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Purchased a rash guard in June. Still have not delivered the item purchased or refunded my money. Emails will be answered briefly offering excuses and then ignored.

          • Initial Complaint

            06/15/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            My name is **** ***** and I placed an order with this company 4/19/2023 for a wu-tang gi and short set. I waited for set time for the product to arrive and never received it. I then reached out to the company about the product and never received an answer. I went to the companies Facebook page and all post of selling the product has been removed. The Facebook site is the following *************************************** I have taken screen shots of the product and conversation that was had between I and the company. I would really like to receive the product however if the product is not available then I would like a full refund.

          • Initial Complaint

            10/17/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I bought a jiu jitsu gi from Endo Athletics in April 3of 2019. Received a prompt email confirming purchase with a tracking number. I had ordered jiu jitsu gear from another place before and it took three months to receive the gear so I was figuring on somewhat of a similar situation with Endo. Three months pass, nothing, four months, five months, six months, still nothing. I reached out via their order status selection on their website which has you fill out your name, email, and order number, for them to contact you. I fill out the form, wait two weeks, no response. I notice they have a Facebook and Instagram icon on the bottom of their page so I click on Facebook go to their page and then send them a message through that channel and proceed to do the same through Instagram. Months go by and I keep trying to contact them. By this time we're about a year in from my original order date. Finally someone responds on Facebook messenger. They ask for my order number and say they'll look into. I give them my order number and a screenshot of my lemario confirmation. They get back to me apologizing for the error and assure me my gi and another complimentary gi will be shipped me. Nothing ever comes. I give up. I randomly get an email from them in 2021 for some promotions they have. I email them back saying it would be nice to receive my original order. No response through email. I message them on Facebook messenger again and a few days later they ask for my order number again. They say we will take care of this. Nothing ever happens and now we are three and a half years past my order date and still nothing. I reached out to them recently saying I just want a refund now but since the order I no longer have that credit card and I have moved to a new address. I provide the new address and they say they will handle it. Still nothing. I just want my money back at this point. Please help me.

          • Initial Complaint

            09/19/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I placed an order with Endo Athletics on 2/26/22 and have still not received the items I ordered. Started trying to reach out to the company in April via email and their ******** messenger. I got no reply. I tried again in June and got a response through ******** messenger. I was told I would receive a tracking number that day and I never received one. I have tried several times the past couple of months to get in contact with them. I either get no response or when I do get a response they say it should have been delivered and that if it hasn't they will take care of it. I still have not received the items I ordered and I was already charged for them on the date of purchase.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Contact Information

          Address Unknown

          Crossville, TN 38555

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          Customer Complaints Summary

          7 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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