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          Business Profile

          Online Retailer

          Proper CBD Gummies

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Complaints

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          BBB is here to help. We'll guide you through the process.

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/23/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On March I ordered 3 Bottles maker cbd they send me 5, bottles two weeks later I got 7bottles than in two more weeks I got 5more total 17 bottles which they charged my credit card which I didn't want all those bottles I called they said couldn't refund only $70.00 they refunded me which im stuck with the. Bottles and the bill.

          • Initial Complaint

            06/21/2024

            Complaint Type:
            Product Issues
            Status:
            BBB unable to locate business
            I had purchased what I thought was 2 bottles of CBD gummies in April 2024. I received 5 bottles of gummies and 2 bottles of CBD capsules. There was no information other than to say what they were. No company name, price or anything. I did not worry until I received 6 more bottles of gummies in May 2024, still no bill. I originally thought someone had made a mistake in the warehouse. I started to check with my credit cards trying to find some charges for gummies. I then received another shipment in June 2024. I finally found out I was being billed for each month a fee of $199.88 going to some choirpractor. It was from P.O. ************************. I was told by my credit card to not open the last one and **** refused and send back ( 6-21-2024. I did finally get a hold of someone by phone number ************** that I got from Credit card personall. When I call it said customer support. They wanted me to keep the last shipment but would refund $100. I said no and was sending back ****** wanted a complete refund.

          • Initial Complaint

            05/20/2024

            Complaint Type:
            Product Issues
            Status:
            BBB unable to locate business
            I ordered these Gummies for my liver they advertised they would help my Liver I received them in a couple of days When I opened them I realized where CBD gummies I called them said this is not what I ordered they said send them back and they would refund money. I did that A week later called ask where my money one excuse after another after calling this time I still haven't received my money back May 20 2024 S I need your help I've called 4 times each time with a promise of my refund Thank You *****. ******* ***** Tailfeather ct Tampa Fla *****

          • Initial Complaint

            01/26/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I was going to order one bottle of gummys, so I put my information into the website. Before I hit the order button I clicked on the terms and conditions button but it said page not found. I decided not to order and the page then froze. The next day, January 25,2023 I checked my bank account and the company had charged me $199.98! I called them and explained everything. They were not willing to give me a refund. They said they were sending me 5 bottles. They were reading a script and didnt listen to anything I said. Also as soon as I called customer service they knew that I was calling for a refund. They must do this to everyone and wait for them to call and try to offer them a deal. They said they could give me 50% off and let me keep the 5 bottles. I told them I did not order them and I needed a full refund and they refused and the lady hung up on me.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Contact Information

          Smyrna, TN 37167

          (844) 310-8316

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          3 complaints closed in the last 12 months.

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