Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Credit Union

Raiz Federal Credit Union
Visit Website(877) 378-3281Email Business
See Hours
Operating Hours
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 12:30 PM
SundayClosed

About

About This Business

At Raiz, our members and our strong, vibrant community inspire us every day. We share a passion for knowledge and a pursuit of growth, grounded in our heritage as El Paso Area Teachers Federal Credit Union founded in 1936.
Now as Raiz Federal Credit Union, we guide members from all walks of life to focus on their goals and help them get there. We’re proud of our El Paso roots, as we envision a bold path forward, leading the way with passion.
We are over 70,000 members strong and provide a full range of high-quality financial services at the great rates and low-cost you can expect from a first-class credit union. Join us and experience the difference that comes from working with people who care.

Products and Services

Savings Accounts (Shares), Safe Deposit Box Services, Checking Accounts (Share Drafts), Phone Banking (Personal Audio Teller), Time Deposits- Share Certificates, Online Banking: Internal/External Account Transfers, Individual Retirement Accounts (IRA), Online Banking: Account Opening, Online Banking: Savvy Money-Credit Monitoring, Online Banking: Bill Pay, Online Banking: Instant Account Verification (account aggregation and external transfers), Consumer Loans and Lines of Credit, Mobile Banking, Commercial Loans and Lines of Credit, Remote Deposit Capture
Real Estate/Mortgage Loans, ACH Origination, Business Deposit Accounts, ProPay 
Business Credit Cards, ID Safe, Consumer Credit Cards, Route 66 Extended Warranty, Debit Cards, Skip-A-Payments, Corporate Checks, Medallion Signature Guarantee STAMP, Courtesy Pay, Notary Public/Digital Notary Public, Financial Hubs/Automated Teller Machine (ATM) Service, ESign-DocuSign, Financial Hubs/ATM Deposits Wire Transfers (Domestic), Financial Hubs/ATM Enhanced Self-Service Machine, International Wires (Business to Business only), Interactive Teller Machine (ITM) Service, Digital Wallet, Guaranteed Asset Protection (GAP), Digital ID for Call Center Verification of member, (CUSO) Mammoth Rock Capital: Wealth Management/Financial Advisor (NDIP), Insurance, Title, Real Estate, Card Hub, and Zelle.
 

Business Details

Local BBB:
BBB El Paso
BBB File Opened:
10/26/1973
Business Started:
1/1/1936
Business Started Locally:
1/1/1936
Business Incorporated:
1/1/1936
Type of Entity:
Corporation

Additional Contact Information

Principal Contacts
Christopher B Montoya, Compliance Manager
Customer Contacts
Max Villaronga, President/CEO
Patricia Alvarado, Vice President of Operations
Elizabeth Zamora, Vice President of Compliance & Fraud
Alejandro Yu, Vice President of Marketing
Michael Morales, Executive Vice President of Client Experience
Ale Loeza, Marketing Manager
Christopher B Montoya, Compliance Manager
Fax numbers
Primary Fax: (915) 926-2694
Additional Phone Numbers
Other Phone: (915) 843-8328
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 247953 for this business, issued by Nationwide Mortgage Licensing System (NMLS)

Nationwide Mortgage Licensing System (NMLS)

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.