Reviews

When the plumber discovered where the water leak was we proceeded with insurance notification. The adjuster came and reviewed the situation and recommended we contact a restoration company. Dalworth Restoration came to mind and the adjustor said it was fine they had used them before. Within hours they were there and started setting up equipment. The supervisor used his meter and found the areas where the water had spread under cabinets, walls and flooring.. It was a lot larger area than expected. More equipment was brought in and set up. It took several days before the meter showed clear and the equipment was removed, except for one area. They tarped the flooring and left one dehumidifier working until cleared. The technicians that came each day always set the time with us and called before they arrived.Everyone was vert polite, and cleaned their areas while working and when they were through.I hope I do not have to call them again, but I would if needed!

Dalworth was called to my apartment complex to help with cleanup after we were hit by lighting. They removed my belongings to be cleaned on 3/30/23 and I waiting till 5/3/23 to have ALL my belongings returned once they received All payment. This whole process was a nightmare as I waited at least two weeks for my insurance to audit Dalworth on what they did and the cost. I completely understand waiting for insurance. But when my belongings are returned damaged, missing items, and brought back someone elses belonging, we have a huge problem! My belongings were with Dalworth for over a month and my mattress was filthy. They fixed the issue with my mattress immediately and that was good but why was it returned dirty? What I have an issue with is not being able to get my belongings back sooner and insurance paying them over $10,000 for a lousy job on keeping my items clean and free of damages. Upon moving my furniture back in, screws were missing from my adjustable base and I found them in the stairwell and in my bedroom. Their employees were barely able to move my furniture in safely. Hopefully someone with my last name has my other boxes. I watched the move out and move in process meticulously, and now have a good understanding how this company works. My belongings were literally held hostage until my insurance worked out payment with them and I find it hard to believe this was all because of my insurance when others in my company are waiting similar amount of time. My insurance agent told me directly their prices were outrageous. Do your research and read reviews. This was not a $10,000 job for cleaning a 1 bed, 1 bath 800 square feet apartment.

Dalworth Restoration did not return half of my restored/repaired items and after multiple calls the remaining items were not found or delivered. My only resolution seems to be in court. Do not use them

For a demolition job by Dalworth Restoration at my 900-square feet condo that started on November 18, 2022, the total bill was slightly less than $20,000. Their detailed invoice included $2,272 for materials, even though they had provided zero materials and merely removed sheet rock and a carpet. They also billed $3,212 for the axial fans, even though their fans had tripped the breakers, and one third of their fans were not running. In fact, those fans were disconnected from the power outlets. I tried to contact Dalworth by phone and mail multiple times to discuss the bill. They did not respond. Instead they sent letters with past-due notices. In my view, this is a company that exploits people's misfortunes during an emergency. If you have a flood, find a different company for your clean up.