Reviews

Like others, I was scammed by this unreputable company. They initially claim to ship the product but it never gets "accepted" by the post office. After complaining, they claim to ship it again using the same tracking number. However, they put an address on an empty envelope and send it to a random address nearby the destination post office. This makes it look like the package was delivered to the customer's post office according to the tracking details. But someone else (address they put on the envelope) receives an envelope full of air or perhaps with sales brochure and just tosses it in the trash. The paying customer is then suppose to believe it was stolen since the **** tracking indicates that it was "delivered to mailbox". Not to worry, I filed a mail fraud claim with the US Postal Inspector so hopefully future scam occurances by this company will stop. (Metro 24, when you pick a random address for your scam, don't pick someone who knows the real customer).

DON'T USE THIS COMPANY!! This is a very dishonest company that doesn't fulfil its promise of delivering products ordered by customer. They don't take any responsibility for the delay in delivery of the product. When I called the company, they hung up before I could finish talking about my experience. The customer service is the worst I have experienced. **** ******** is the person who responded to me via email about this situation. He is *****!!

Bad business ethics. Poor communication, and a lack of accountability in the poor operations of Metro 24 Wholesale inc.I ordered a product going on a month ago and still have not received, nor provided accurate tracking. I requested a refund. Thanks

Package never arrived. They said they will send replacement package; however, they gave me the same tracking number as the old one and said they reprinted the label again. I used to work for **** and that is not how it works. Other customers also having the same problem; not just only me. This is very Bad and Irresponsible seller. STAY AWAY FROM THEM. Thank you, ******'s buyer protection program that issued a refund for me.

Great price on the skid plate I wanted! Was a bit confused because the tracking info showed the label was created on 10/1 and then nothing in between until my package was delivered on 10/12, but thats not on Metro. Have ordered from this company on ****** and then directly through their website, and not sure what all the negative reviews on here are for. Had an issue with the Amazon order but contacted them and they were able to sort everything out and get me the correct items for my order.

Never received my item and they refuse to refund me. What a bunch of a*******

The tracking info from the **** said "Shipment received, package acceptance pending" and never got beyond that point. That was on Jan. 11, **** and it still says that to this day, although I was able to get a refund from Amazon. I'm guessing the scam is that Metro 24 has found a way to get the post office to show a package is shipped without anything actually being shipped, and they hope that you will just forget about it and they'll keep the money. I'll bet it works sometimes.

Ordered 10 Chrysler ********AB Genuine Accessories ******** RTV Silicone Rubber Sealant - 3 oz. Tube at $15.95 each from Amazon. Was shown to be delivered on December 30, 2023, by US *************** And something was delivered, a small envelope 3" x 3" with a single Maxell CR2032 battery in it. Envelope had no return address, or shipping invoice or any identification of where it comes from. Post Office confirmed the package matched delivered matched the tracking number provided by seller. Contacted seller personally by text message, after finding that contact number on companies website. Texted with a person that seemed to want to give me the run around. Told this person that I did not receive my item ordered. Told them what I received by mail and was assured they did not ship that item. I asked if they sell Maxell batteries and person said no, they only sell OEM parts. Was told by this person that I should give it a day or so and make sure item was not lost in the mail, because postal service has mixed items ** in the past when the bulk package opens on the postal floor. Person advised me that my item would have arrived in a 10" x 10" box with OEM stickers on it. Was told I needed to go ahead and try to get a claim started with Amazon. Was finally able to get a claim started with Amazon on Monday, 01-01-2024, and hopefully expecting a full refund to card in the next 3-5 business days. Here is the kicker, went to companies website and searched Maxell CR2032, and there it was one of the items that they offered. I screen shot everything for my records. Main thing from this experience is I feel bad for Amazon because they had to issue the refund under their insurance policy on lost items. Seems as though the company has found a loophole that leaves Amazon holding the buck. We had to purchase the items from a different vender to assure that the mechanic was able to finish the job in a timely matter.