Property Management
TAM Residential, LLCHeadquarters
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Reviews
46 Customer Reviews
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Review from Iley O
3 stars12/07/2024
I am due for a refund for a rent overpayment in October. ****** who used to work in the office tried to do the refund, but two weeks later still nothing. I spoke with a member from corporate, still nothing. I've even called the corporate myself, but no answer or response. Why is it so hard to get a call returned or a phone answer?TAM Residential, LLC Response
12/31/2024
****, thank you for following up on this with us! We're always eager to resolve concerns like this promptly. Please get in touch at ************************************* in case your original communication was misdirected. We hope to connect with you soon.Review from Jayda J
2 stars11/27/2024
Hi, Ive called multiple times for my lease. Prior to us being approved for the apartment, I had to call multiple times to reach out about my application process. I went over to the ************* apartments to sign the lease, they told me that they will send over the welcome letter with further instructions and never sent over. I called again today, no answer. More times then most Ive been sent to voice message. I dont want to think this is a red flag thats foreshadowing my experience before moving in but it is feeling that way. I hope to sign my lease in order for me to prepare.Review from Adam Z
1 star11/23/2024
I live in building 4 at ************ There is 65 apartments in that building And free 12 parking spots right next to the building No carports been available for over a year nor the business is doing anything to provide more parking spots Good luck finding a parking spot close to you Or a available parking spot through the entire complex after 11 pm So many other problems like billing, package room, dog f**** all over the place, broken gate or elevator often, maintenance, different management every few months Overall it's just bad and very stressful I didn't want to post a bad review but yesterday I had to wait for over 50 minutes before a car drove off and I took his spot all the way at the end of the complex Its not luxury It's inconvenient I will be adding photos later on everything I mentioned And a proof of all their ridiculous overcharges and fees every monthReview from Michelle N
1 star11/19/2024
I moved out over 10 months ago and have still not received my full security deposit after leaving and no one at *** will reach out to me even though the current ******************* Company supervisor has made multiple attempts to reach out and assist me. There is no direct number to speak to a live agent and when living in the apartments, I could not get anyone from *** to address any and all my concerns while living there and in trying to get my full refund of my security property that was approved by the on-site management staff upon inspection. I need my money that I am entitled to ASAP!Review from David M
1 star11/18/2024
I lived in a TAM Residential apartment for 6 months. During those 6 months, I quickly realized that the management/corporation was purposefully seeking to scam its tenants through additional fees and changes in rules and policies. I am convinced that the company has an arrangement set up with "Jetty" whom I had to pay $740 for an insurance plan that did nothing. This money was never seen again and was not used to fix the supposed "damages" left to the apartment. TAM Residential purposefully waited to submit any claims to Jetty 4-6 months after I moved out. Jetty conveniently has a policy that no claims could be made 90 days after I moved out (or some timeline similar to that). Therefore, the fee for the supposed damages (which I have still not seen proof of) was put back on me. I am the cleanest person that I know, and heavily documented (with pictures) the damages that were already in the apartment before I moved in. 8-9 months after I moved out, TAM Residential reached out to ask me to pay the fee. They asked me to "view a copy of your Moveout Statement and Photos in the portal" (although my account/login has unsurprisingly already been deactivated). Most concerning, is the cap they place for income on tenants. Upon move-in, I had to sign a document proving that I did not make MORE than a certain amount... yes, you heard that correctly. The corporation is trying to lock renters into a system that they will never be able to get out of. They are targeting people who make between $45,000-80,000 (at least in my area). The income CAP was not per resident, it was per UNIT. If there were 2+ people living in a unit, the combined income could not exceed the CAP. I bet they think these people will not be able to afford legal action against them. It's honestly a very clever scheme; evil, but clever.Put plainly, TAM Residential, LLC is a prime example of corporate greed and corruption. Please protect yourself by NEVER signing agreements with them or with *****.Review from 2406 1
1 star10/09/2024
the place i rented from used to be better before it was sold to a company. we had an agreement on a last month rent payment, but now they are trying to charge me more for that month. don't trust these people. I got charged for cleaning the apartment i left after spending an entire day cleaning it. so don't worry about cleaning your place they will charge you regardless. If i could give negative stars i would, dishonest, untrustful people. I would never recommend people to rent from this company.Review from Kevn N
1 star09/21/2024
Management is deceitful, dishonest and wildly unprofessional. They give the run around on basic repairs while the facilities crumble. The parking garage has 5 or 6 wheelless vehicles at any given time from theft and no security guards. The front gate has not worked in months. The swimming pool was closed the entire summer during the hottest summer on record with no accountability regarding its cleaning schedule. Filthy hallways (as soon as you open your front door) in all 20 buildings because they are sort of cleaned maybe once every 3 months. There is broken glass and pet waste in most stairwells and loose garbage that piles up around the garbage shoots every weekend that also havent worked in many many months. Be careful, the residents best interest is NOT in mind.TAM Residential, LLC Response
09/27/2024
*****, we are always seeking to uplift the satisfaction of our residents, and we appreciate you highlighting these areas of concern. These descriptions don't appear to align with our exceptional standards for our residents' comfort and peace of mind, and we've elevated your comments for further review and action. Please get in touch at ************************************ at your convenience. Thank you.Review from Komron R
1 star08/05/2024
Dishonest management. Left the apartment in the same condition as moved in (nothing beyond normal wear and tear) and they filed a claim against my insurance a month after I moved out, which I ended up being responsible for. If you decide to move in, my advice is not to trust the management and collect as much evidence as possible before moving out.TAM Residential, LLC Response
08/13/2024
Komron, thank you for sharing your move-out experience. We are sorry to see your disappointment, as we strive to provide detailed information about all of our policies at the time of lease signing. It would be our pleasure to review the charges on your account with you to resolve any questions. Please reach out to us at ************************************* We wish you well in your new home.Review from Megan S
1 star07/29/2024
this place is horrible, since ****** has started working as head Maintenance the work orders are actually getting done and done correctly! but I have lived in these apartments since 2018 and I have been picked around and treated like s*** I recently had to move apartments due to my apartment being completely ******. we were getting shocked turning on the shower and was told over and over again there is nothing wrong. finally when 3 out of 4 of the Conjoined apartments started having the same issue and maintenance changed and actually cared. I had a fire in my wall from my water tank and an actually electrician wasn't called for almost 2 weeks. my washer flooed my kitchen and bathroom and livingroom and I had to deal with 8 industrial fans and 2 water air sucker things for a week at 102 temp couldn't open windows or use my ac. I wasn't Offered any kind of Conference for having to endure that. Until I made a big deal about it and contacted the owning company and then was offered a week off of rent.Before that play refrigerator completely went out over the weekend and I made a Work order request, but nobody shut up till Monday. All my food went bad just went food shopping and was offered. Nothing hundreds of dollars had to go to the garbage.I have seven kids in my house and two adults, so there was a lot of food..No, that I've learned into a different apartment in the same complex. They are trying to charge me a cleaning fee after telling me not to worry about cleaning. Because they're gonna terribly apartment apart to figure out the issues. Not to mention it's not even in my lease.So glad that I've contacted lawyers to help me in the situation. Because they're legit s******* me around every which way.TAM Residential, LLC Response
08/03/2024
*****, we appreciate your feedback about your experience transferring within our community. Although we are glad ******** dedication has made a good impression, we want to address any lingering concerns to ensure your comfort and satisfaction. Please contact ************************************ so we can address each of your comments in detail. Thank you.Review from TrappedInHell R
1 star07/21/2024
*************** in *****, ***** - This place is a complete nightmare. TAM Residential taking over has taken it down hill. Putting in maintenance requests means nothing. Youre lucky if they come to look at, let alone repair anything. They tend to just mark it complete. Meanwhile you can see maintenance men just sitting in between buildings in their phone in the shade on golf carts. The office staff isnt any better. Calls. Emails. Messenger pigeons. Youre lucky to have your issues addressed. They asked us up purchase gate keys for $25. For a gate thats never worked in several years now. Ive been here 7 Years and its worked maybe 2 of those 7 years. It is unsafe here. The grass hasnt been cut in weeks. There was a dead python snake in the driveway leading up to the office. Some brave soul killed it, luckily before it had a chance to but one of the kids playing outside over here. Oh yes, theres supposedly a curfew over here. LOL ya. Right. Kids are outside all night long. This place is trash now. I hate even coming home to this mess. TAM Residential is awful at managing properties. Trash everywhere. Horrid. Im so ready to move.TAM Residential, LLC Response
07/26/2024
Thank you for taking the time to share your concerns about our maintenance service and management team. We are committed to maintaining a clean and inviting living environment that all our residents are proud to be a part of. With that said, we regret that you feel less than satisfied with our current performance. We are eager to help restore your confidence in our ability to serve you, so at your earliest convenience, please email us at ************************************* We look forward to hearing from you.
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