Steel Fabrication
Quantum Impact Steel LLCFind BBB Accredited Businesses in Steel Fabrication.
Reviews
3 Customer Reviews
Review from Grace C
5 stars08/11/2023
Initially my husband and I were on the fence on which route to take. After a thorough conversation with the associate, we knew we were at the right place and there was no need to look further.The patience they had to answer all my questions was comforting and assuring. By the end of the conversation our decision was made, and we made our very first purchase on something like this. We got our kit within the time frame that was given to us. Not to mention, I personally appreciated the updates from time to time from their team. All so kind and attentive. We are already working up plans to buy another. Highly recommend!Review from Caleb B
5 stars03/24/2023
Great experience! Highly recommend due to an awesome experience all around.Review from Gerald E.
1 star03/27/2022
The guy named ******* was asked several times to send an itemized quote to my email address and he just keeps sending an overall price without itemizing anything!They shouldnt even be in business!!!
Quantum Impact Steel LLC Response
03/28/2022
Hello ******, While we appreciate your feedback, we would like to apologize for your experience. We strive to provide excellent customer service. Our sales agent ******* is hearing impaired. In person contact is his strong point. Upon a careful review we found the quote provided was descriptive and under market value. We sincerely apologize for your negative experience, ******. We welcome another opportunity to be able to service you, and make you another satisfied customer of ours. Enjoy your week!Customer Response
03/28/2022
Those lieing SOBs!Their pricing is well above $20,000 higher than ALL OF MY OTHER BIDS AND THERE IS ABSOLUTELY NO ITEMIZED LIST OF MATERIALS OR OF PRICES!THE RATING GHAT YOU HAVE FOR THEM IS WAY WAY WAY TOO HIGH!THEY SHOULD BE RATED FFF-Did you notice that they still didnt address any issue at all?And if he is hearing impaired then why dont you explain to me how he could possibly be best at in person or by phone conversations instead of typing and emailing?THAT IS IMPOSSIBLE PERIOD!!!!
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