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          Business Profile

          Child Care Centers

          A+ Kidz Care Learning Center LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Child Care Centers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            09/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            AVOID ENROLLING YOUR CHILDREN HERE! I have never dealt with a daycare so unqualified to be caring for children as I did for the few months when my children were enrolled at A Plus. My son was also forgotten at his school twice in a span of 8 days! I tried several times and ways to communicate with the owner and she NEVER reached out or cared to correct these reoccurring incidents! I emailed her to multiple emails associated with the school, I had asked their assistant director, **** to have the Owner ************************* call me and she never did! My children would come home in diapers that didn't belong to them and were clearly labeled with another child's name. My infant daughter was given a formula that belonged to the school and was not authorized by me to give to her for a month because **** the assistant directed said it was recommended to what she believed in. There was one day when my infant daughter was not given milk at all for the entire day. I figured this out when she was screaming at pick up time and her teacher said she had been fussy the entire day. I gave her a bottle once we were home and she calmed down. When I looked at the daily report there was no milk fluids marked down on the chart. Her 3 bottles that she took to school were completely clean and dried from when I washed them. Not a single drop of milk residue in them. Payments were another issue. You apparently have "late bills" that can never be explained or justified. I tried speaking with their "accountant" **** for weeks and never got an explanation as to why I was being charged different amounts weekly and these mysterious past due balances. The school is filthy and you can obviously tell it's never cleaned or sanitized. There's also an older women who cares for older children maybe 4yr age group. All she does is yell and get after those poor children. They literally can't even get up without her screaming their name and making them sit down. Avoid this place!

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          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Years in Business: 17

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          3404 John Stockbauer

          Victoria, TX 77904

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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