Medical Consultants
Sound PhysiciansHeadquarters
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Reviews
20 Customer Reviews
Review from Lynn S
1 star10/21/2024
Sound is a horrible company. They do not prioritize their patients or their employees. Their only care is money in their already lined pockets and they don't care who they step on to get that. Not their patients. Not their employees. Not the creditors they are millions in debt to. Run from them and anything that has to do with this company.Review from Richard H.
1 star08/29/2024
My sister-in-law recently had a surgical procedure and has ******** and ******** for insurance. She received a request for payment for services from Sound Anesthetics, via email, with the implication that it was past due. My wife tried to deal with the company. My wife [who has Power of Attorney (***) for my sister-in-law] was given vague answers to her questions plus Sound claimed privacy concerns. My wife sent them a copy of her *** but it had a *********** address with a Tacoma zip code. We sent the *** via certified mail, but it was returned to us today as unable to deliver or forward - "no such number".Review from Christi W
1 star06/24/2024
This company had me pay $534.16 and then come to find out that I didnt owe the money according to me EOB. I have been in contact with the company for months. It is for case #********. I was promised multiple times for resolution and I am not getting anywhere. I have retained a lawyer for a class action lawsuit against this company for fraud and balance billing illegally.Review from Edward M
1 star05/31/2024
Scammy operations (see others reviews and mine left on ******** They need to be shut down! ****** them and you will see they are being sued by the government for over-billing!Review from Debs L
1 star05/07/2024
Crooks! I would prefer NO STARS. Get a person I cannot understand as they do not speak English well. My insurance company warned me about this group.Review from Clarke T
1 star11/06/2023
I'm not sure of this company after reading similar reviews. My 90 year old mom kept getting bills from them despite having provided both ******** and BCBS info when admitted to hospital. Had to spend many calls to representatives in *****(kept getting dropped) to try to get them to bill proper insurance companies. I believe that they purposely don't send in claims to insurance companies and instead try to bill customers first hoping the elderly will pay instead.Review from Chester N
1 star10/25/2023
Billing practices are horrific. Check the BBB complaints on this physician group - this situation happens over and over and over. We just received a bill from collections agency on behalf of *********************** for $43.34 based on an emergency room visit from June 2019. It seems Sound Physicians would rather receive some payment by selling their accounts payable, than spending time sending bills to the patients and giving them a chance to pay. We NEVER received a bill for services from this group. I could only track the legitimacy of the claim by going back over 4 years of insurance payments. I understand the miniscule amount of money involved; its the thought of having a debt in collections and how that *** affect our credit when we always pay our bills on time.Review from Florence L
1 star10/24/2023
I have been billed by Sound Physicians of 1196$ on my insurance for my emergency check when we had a vehicular accident and sending me email to pay some more balance. I thought it was the drivers insurance. After few days the hospital bills me and I asked them about Sound Physicians if they are with contract with them. They said no. They have their own billing and the drivers insurance wasn't under this company as well. The hospital billed me on my insurance again. I hope Sound Physicians should stop. They are preying on people. Its a shame that being new in this country that we experience from such kinds of people and business.
Sound Physicians Response
10/25/2023
The patients auto insurance was never provided to us by the facility and the patient has not responded to our messages to update insurance information.Review from Herbert I
1 star09/28/2023
I got a bill 3 months after having surgery. The bill said it had tried to file on my insurance, but the companies listed were not correct. They wanted me to go online and update my insurance info. I called the hospital and they had not heard of the doctor listed on the bill. In addition, they said I had no outstanding charges. I called my insurance, and they called the number listed on the bill. The person who answered was foreign, (Indian I think) and he had no information on the Doctor, or any contact information for Him. My insurance representative said this was most probably a scam and that if they received a bill, it would be flagged. I googled the Dr. and a phone number was listed. When I called it, it was a local hospital who had never heard of the Dr. on the bill. It was not the hospital where I was admitted. I decided to disregard the bill. About a month later I received an additional bill, identical to the first one. It seems that Sound Physicians and ******************************* with ****************** of ***** (based in PA) is a scam preying on seniors who recently were admitted to any hospital for any reason. Beware!Review from Marisa T
1 star08/03/2023
I went to the ** by ambulance and was admitted overnight. The hospital Dr. **** in the next day around 12:00. I was diagnosed with ****** Disease and was in a very bad way. Dr. was very rude and did not want to listen to what I was saying. He then Balanced Billed me for $600 over what my insurance covered. He broke the law because of the Surprise Billing Act. My insurance had to file a claim on him and I was billed by Sound Physicians.
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