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          NeoBod

          This business is NOT BBB Accredited.

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          Complaints

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          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/22/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Charged ***** for a subscription I know nothing about.

          • Initial Complaint

            10/16/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I have been getting charged ***** for past 5 months from a company called *********** Neo Bod i have no idea what this company is and i never signed up for this! Its some fraud going on i will be changing my debit card and my bank will be stopping all charges.Any one else have this issue?Pay attention to your bank statements.

          • Initial Complaint

            08/22/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            This company is engaging in theft by means of fraudulent charges to otherwise unsuspecting consumers. My grandmother noticed an odd email from FlexFactor, an online transaction provider, depicting a $20 dollar charge on her card that she had not authorized nor had knowledge of.The service issuing the charge was listed as px-neo-orders.com and when visiting said link, showcases the NeoBod website. While I am unsure of whether this is the official website, I must conclude that it is and file this complaint for the safety of other consumers. The fraudulent transaction was refunded by the transaction provider, and if it occurs again; as the current investigation notes complaints of it being monthly subscription fraud, I may have to look into legal action. Preferably federal court as this is consumer fraud from a supposed registered business entity.If the transaction was handled by FlexFactor, refund it as unauthorized/fraudulent transaction. Stay safe.

          • Initial Complaint

            08/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On August 20, 2024, I noticed a charge on my bank account for $19.99. It was charged from my debit card. I have never heard of this company. Nor have I knowingly subscribed to this company. I am seeking to get the subscription cancelled and the money they took, put back in my account.

          • Initial Complaint

            08/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My banking account was charged ***** by Neobod, I have never heard of this company and never ordered anything from them. I just want my money back.

          • Initial Complaint

            08/02/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            i was charged ***** on my debit card i have never even looked up your company let alone subscriped to anything

          • Initial Complaint

            07/07/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I am being charged a monthly subscription fee without my consent... my wife and I share an account and I presumed my wife was using that account to pay for a product/service from that company. That is not the case and we have been charged $19.90/month since July of 2022. I am now suspending any payments from that account to ******************.

          • Initial Complaint

            04/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            i signed up for the free trial of NEO BOD and have been tying to get ahold of someone at NEO BOD repeatedly to stop monthly charges and cancel the service. I download the app and it want a sign up code which i do not have and never received so I cannot log in to the app to contact anyone. The company changes billing name and phone numbers monthly on my CC billing.. I have left messages on 2 of 3 phone numbers listed as this is my only option to speak to someone. One of the 3 phone numbers doesn't even work. The two 'working' phone numbers message doesn't list a company name, states to dial 9 to speak to a representative. You dial 9 and it says that option didn't work. Then it goes to hold music. I stayed on hold for 45 minutes. The next time I called the 2nd number the same messages, but after I hit 9 and got the music, i hit 9 again and it asked for me to leave my information. I have not received a call back and I left the message a week ago. This company is a fraud. Even though I signed up initially, I cannot get the app to work without that sign in code nor can i get a person on the phone to help me. I've been getting charged $19.99/month and I want it to stop. Please help.

          • Initial Complaint

            03/13/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Like others, I've been getting monthly attempted charges on my card. Initially, ***** was charged by FIT-APP. I think I was duped into providing credentials to a contest that was setup to spoof Sweetwater Music. I've canceled the card, but can see attempted charges for the same amount several times a month. The name and location keep changing: FIT-APP, FC NEOBOD FE, FC NEOBOD MA, FC NEOBOD Mar, etc.

          • Initial Complaint

            02/29/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Pls. see letter to Rockland Trust re: fraudulent charges.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 3

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          San Diego, CA 92139-3972

          Visit Website
          (844) 973-1336

          Customer Complaints Summary

          456 total complaints in the last 3 years.

          22 complaints closed in the last 12 months.

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