Reviews

Bought a brand new truck and the transmission went out after 8k miles. GM Roadside wouldnt take it to the dealer I bought it from so they insisted on taking it to a shop thats a month out from even looking at it and no rentals available. Whats the point of a warranty if Im still left stranded? This is the last ** product I buy.

Leased a ****** EV and within the first month it stopped running while i was driving over a bridge.they have no been able to fix it and it has been in the shop for over 2 months while I am still making payments. ** has not contacted me yet. In the mean time im paying 1200 a month with no loaner or a vehicle.

WORST car company *** ever experienced. Got into a brand new 2025 *******, two weeks into having the car the transmission went. The vehicle has been in the shop for 40 days to this point. Argued with them for a week until I finally got put into a rental. Neither the dealership who sold me the vehicle nor does ** customer service car or are willing to help me. The service center the vehicle is in will not answer the phone to inform me of what is going on. Im paying for a vehicle I cannot even drive. Recently sent ** a letter regarding the lemon law and will be acting within my legal rights. Would never buy another ** product again, GARBAGE with GARBAGE service.

This is for both ** Corporate as well as ********* Buick GMC in ***********....Absolutely avoid this dealership at all costs... I brought my 2018 GMC ****** here because it had a very obvious lifter noise while under warranty. the vehicle apparently stopped making the noise but I told them I knew what the issue is and to fix it while it's under warranty (the warranty was good until the end of the month) they proceeded to do nothing but let the truck sit there for over 2 weeks. called me and told me to pick the vehicle up. the warranty ran out while it was sitting there in their parking lot.. they proceeded to bang me for over $200.00 to find nothing. I was assure by both ** Corporate and the service team at ********* that "they would still take care of it after the warranty because it was a documented issue". Took the truck home, pulled the valve cover off later when I was again having the dead misfire issues again. Sure enough the intake rocker arm on cylinder 1 was not moving what so ever. Called both the dealer and Corporate back to explain what I found. They then told me "well no one can just re open your warranty" I told them you say you're on a recorded line go back and listen to both of you tell me because it was a documented issue it would be taken care of. I ended up having to buy a full cam kit and do it myself because they refused to take care of it. I will make sure no one I know will ever deal with ********* GMC. Absolutely the worst customer service I've ever dealt with. Avoid at all costs. I have all photos of the issues and what I showed the dealership when I dropped the truck off as well as when I took the valve cover off and recorded the issues.I am a huge fan of ** products but the way I was treated in the case left me extremely upset with GM. **************** was absolutely atrocious.

Because I bought a truck for 60 thousand dollars and the transmission broke down, 6 months at the dealer where I bought it waiting for a part is ridiculous. More annoying because of all the money I lost, they only gave me 800 miserable dollars, but the payments of 860 monthly were not paused even though I have not used my truck for 6 months. You are a crappy company and each time it is worse, we have bought 5 cars with you for the family. And recently my sister's 2021 Blazer is going wrong with many things. I think at some point I will order my entire family to not buy a car from you anymore. Even my children and my children's children. You do not help your loyal customers and I will tell my employees, who are 20, to go to **** OR ******.

The 5.3L V-8 eco tech motor is complete trash. Never had problems with ***** till they switched. I leased a 2019 Silverado and 6k miles in the lifters went bad. Just leased a 2023 Silverado 18k miles the lifters went bad had it fixed and 3k miles after that they went bad again. Now Im stuck with no way to go to work because the service centers dont have loaners. And ** wants to keep raising prices. I leased so I have a reliable vehicle to go to work and get around but rely on that anymore. Very ****** right now.

I am writing to express my disappointment regarding the battery of my 2024 Chevrolet Silverado, purchased just six months ago. In December 2024, I received two notifications from Chevrolet indicating my battery was in a critical low state. Concerned, I contacted a dealership but was informed it would take over a month to schedule an inspection. Left with no other option, I recharged the battery myself.Unfortunately, on January 14, 2025, while driving, the battery completely failed, causing the vehicle to lose power and brakes, leaving me stranded. This was not only inconvenient but dangerous.Despite paying $2,000 for an extended warranty, I am now being told I must cover the cost of replacing the battery. Its especially frustrating since Chevrolet documented the issue in December, well before I surpassed ****** miles. I trusted Chevrolet for quality and support, but this experience has left me dissatisfied.I urge you to review my case and resolve this matter fairly without passing the cost onto me.

I've always loved GM products, however my recent purchase has changed that and seeing trends from others with same issues shows its just lack of quality from GM. Purchased used 2017 sierra 1500 SLT with 87k miles since I've had it (now has 98k miles) I've had transmission issues causing it to be replaced, front 4x4 actuator go out, needed new radiator and transcooler lines, faulty active grill shutter, leaking exhaust manifold, electrical issues, and a faulty brake booster. By far the worst vehicle I've ever purchased.

Very horrible company - corporate doesn’t want to help at all. I’ve had an open case with them since November. Every time it rains - my car pools with water in the trunk in the wells. When this issue first happen Smithtown Chevy - (where i bought the car from) - told me my car was not a Priority to them - that they couldn’t get my car in for 8 weeks. We then brought my car to Huntington Chevy - to find out my sunroof wasnt installed properly. This caused the engine to seize in the sunroof. To this day every time it rains my car floods. I have brought my car back from old issues and had to pay for a new carbon filter for my car to still smell like mold. This is unacceptable & unsafe. Corporate has been nothing but nonsense. They don’t wanna help they keep giving me the runaround.

I bought a 2024 GMC Denali 1500. The ******** opened on its own several times. It opened while i was pulling a trailer and did serious damage to my truck. Not only are the 2024s defective but ** does not want to stand behind their product. Although they have begun the process to replace the tailgate they do not want to fix the remaining damage caused by this event.